Warranty Claims Automation for Dealers
Every warranty claim, filed and paid, without the busywork.
Distral connects to your DMS, reads each repair order, applies current OEM rules and allowances, files the claim, and tracks it through to payment. Your team stays on the service drive instead of in the warranty queue.
Built for franchise dealers, dealer groups, and the fixed ops teams who run them.
- Open claims
- 146 in queue
- Submitted today
- 82 to OEM
- Exceptions
- 11 needs action
Warranty claim intake
Recovery queueYour service department runs a financial process on paper, spreadsheets, and OEM portals.
Manual processing eats service gross
Warranty admins rekey repair orders, chase signatures, and re-enter the same data across systems. Every hour spent pushing paper is margin the service department never gets to keep.
Slow claims stall cash and OEM scores
Claims that sit for days delay reimbursement and drag down submission-time and approval metrics. The work is earned, but it gets paid late and your OEM scorecard takes the hit.
Missed allowances leave money behind
Add times, recall updates, and dozens of OEM allowances change constantly. When a claim goes out incomplete, the difference is quietly written off and nobody notices.
One workflow from repair order to paid claim.
Extract, validate, and submit in a single system that sits on top of your DMS and the OEM warranty portals.
Distral reads closed repair orders automatically, decodes the VIN, and structures a complete claim before anyone touches a keyboard.
Distral reads closed repair orders automatically, decodes the VIN, and structures a complete claim before anyone touches a keyboard.
- Automatic repair order import from your DMS
- VIN decode with vehicle, labor, and parts lookup
- Claims structured to each OEM format
- No rekeying and no copy paste between systems
Built for how dealers actually run fixed ops.
The same automation, tuned to your brands, your DMS, and your stores.
Single-rooftop dealers
Give one warranty admin the output of a small team. Claims go out complete and on time without adding headcount.
Dealer groups
Run one warranty process across every store, and see claim status, aging, and recovery by rooftop in a single view.
Luxury and import brands
Handle strict OEM policies and complex labor operations with rules that stay current for every franchise you carry.
High recall and EV volume
Keep pace with constant recall updates and heavier EV service without letting claims pile up in a queue.
From connected DMS to confirmed payment.
Four steps, with no rip and replace of your DMS.
- 1
Connect
Connect your DMS so every claim starts from the real repair order, VIN, and customer record.
- 2
Validate
Distral structures each claim, applies current OEM rules and allowances, and flags anything missing before it goes out.
- 3
Submit
Claims are filed to the OEM through the right channel, with status tracked from submission onward.
- 4
Get paid
Reimbursement is confirmed and matched back to the repair order, with aging and exceptions surfaced before they cost you.
Know the numbers your DMS does not show.
The fixed ops and finance metrics that tell you whether warranty is actually working.
Time to submission
How quickly closed repair orders become filed claims.
First-time approval rate
Share of claims the OEM accepts without rework.
Processing cost per claim
Fully loaded labor cost to file each claim.
Warranty dollars per repair order
Recovery captured on every eligible line.
Share of claims automated
Claims filed with no manual touch.
Reimbursement cycle time
Days from submission to confirmed payment.
Works with the systems you already run.
Distral connects to your DMS and the OEM warranty portals without replacing your system of record.
- CDK Global
- Reynolds and Reynolds
- Dealertrack
- Tekion
- Dominion VUE
- PBS Systems
- Auto/Mate
- OEM warranty portals
What dealers get with Distral.
Less manual entry
Cut rekeying with automatic repair order import and guided review.
More dollars captured
Recover allowances and add times on every eligible claim.
Shorter cycles
File and reimburse claims faster, week after week.
Audit-ready records
Keep a clear trail and real-time status for every claim.
See what your warranty claims are leaving behind.
Send us a sample of your current warranty workflow. We will show you where claims, allowances, and reimbursement are slipping.
Book a demo